FAQ – The Fabulish

Welcome to

FAQ

Yes! We offer cash on delivery, Apple Pay and Card online payment.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

For order cancellation please get in contact with our Customer Support Team, Support@thefabulish.com
For wrong items received, please send us an e-mail Support@thefabulish.com with your order number and the incorrect items information. Our team will get back to you in 2-5 business days.

To change your delivery time or address, please send email to support@thefabulish.com and they will fulfil your request as soon as possible.
After placing your order, you will receive a confirmation email confirming that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email with your tracking information. Please note that shipping fees are non-refundable for returns. If you need to change your delivery time or address, please contact our Support team and they will accommodate your request within 2-3 business days.

Our Refund & Return Policy allows customers to return or refund products after receiving them, if they have inappropriate packaging or type. Approval from our customer service department is needed for exchange or store credit in the form of a gift voucher. If approved, customers will receive a gift voucher for the value of the returned item, excluding shipping costs. Store credit, exchange, or replacement is available within seven days of receiving the goods, as long as they are in original, unopened, and unused condition. Products not sealed in cellophane plastic are not eligible for return. Contact us at support@thefabulish.com.
A refund request can be submitted within a month after the purchase is made.
In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.

In the case when a product has been damaged, you are eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Order & Payment